Delivery & Payment

Delivery Hours & Minimums

Base Delivery Fee: $30 for any delivery location up to 15 miles from our kitchen.
Extended Distance Fee: An additional $20 will be applied for every 10-mile increment traveled beyond the initial 15-mile radius.

Advance Notice: Orders must be placed at least 24 hours prior to your requested delivery time, within our operating hours of 9:00 AM – 9:00 PM.
Payment Policy: Full prepayment is required at the time of booking. Orders are only confirmed and scheduled once payment is successfully processed online.
First Available Drop-off: Our earliest delivery slots begin promptly at 9:00 AM for breakfast catering.

Attendance Required: We highly recommend that you, a team member, or a designated representative be present at the delivery address to accept the order.
Unattended Deliveries: If our delivery driver is unable to reach you upon arrival, the order will be left at your front door, office reception, security desk, or the closest designated safe area. Just Catering Co. assumes no responsibility or liability for items once they have been left at the delivery site.

Client Responsibility: Clients are solely responsible for providing precise, complete, and accurate delivery addresses, suite numbers, and gate codes.
Incomplete Information: If critical details are missing, our team will attempt to contact you immediately via phone or email. If we cannot reach you, the order will be placed on hold until contact is made, which may result in a delayed delivery time slot.
Incorrect Addresses: If an incorrect address was provided, we will attempt to reroute the driver to the new location or arrange a pickup at our facility, if logistics permit. If neither option is feasible, the order will be considered forfeited without a refund.
Additional Fees: Any extra delivery or routing fees incurred due to an incorrect address will be the sole responsibility of the client.